Loyalty & Rewards
- Can I use Rewards Points when I buy a product through the Subscribe & Save program?
- What Is the CBDfx Loyalty & Rewards Program?
- How Do I Earn Points?
- How Do I Redeem My Points?
- How Do I Collect Social Media Points?
- I Didn’t Complete My Purchase Using Loyalty Points, How Do I Get Those Points Back?
Orders
- How can I cancel an order?
- There’s a charge on my card but I didn’t receive an order confirmation email.
- Why did I get an email stating I still have items in my cart after ordering?
- How do I see what’s in my cart?
- A product is out of stock, when can I order it?
- Why is my Order on "Hold"?
Shipping
- CBDfx Order Processing Time
- How long should my order take to arrive?
- Do you offer Free Shipping?
- Do you Ship to My State or Country?
- Why Has CBDfx Reached Out About Invalid Address?
- Where Will My Order be Shipped From?
Product
About CBD
- Is there such thing as too much CBD?
- Can I Take CBD Products with Prescription Drugs?
- How long does it take for CBD to work?
- What time of day is best to take my CBD?
- How is CBD different from marijuana?
- Can you get "high" from CBD?
Customer Support
Returns
Payment
- What options are there for payment?
- Does CBDfx accept Paypal?
- What is the Klarna Payment Option?
- What is the Sezzle Payment Option?
- How are refunds received when I used Sezzle as a payment method?
- Trouble with payment due to AVS mismatch or invalid billing address
Wholesale
Account Management
Affiliates
Subscribe & Save
- How does Subscribe & Save work?
- Can I use my Rewards Points on my Subscription Order?
- My discount code is not working on my subscription order
- How can I skip my next Subscription payment?
- Can I change the frequency on my subscription?
- How can I change the Shipping Address on my Subscription?