How Does the 30-Day Guarantee Work?

You may return unopened products (or items containing a reasonable amount of the unused product), in original packaging within 30 days from the date on which the order was placed for a refund of the purchase price.

Only unopened or minimally used items that are in the original packaging may be returned for a refund. If you have any questions about whether your opened product qualifies for a return or refund, please contact a customer service representative at info@cbdfx.com, and we’ll be happy to help.

To Return Your Items:

To submit a return request, please log in to your account and go to the Orders section.

Find the order you’d like to return, select Return Items, and choose the item(s) you wish to return.

Once we receive your request, we’ll send you a confirmation email with any additional instructions.

Refunds

If you are to receive a refund, it will be issued when the returned item has been received in satisfactory condition.

Refunds will be processed within 2 to 5 business days of receiving the items and will be applied directly to the payment method that was used to make the purchase.

Please be advised that usually refunds can take up to 5 business days to completely process after the refund has been initiated. Refunds can only be issued to the original form of payment for the corresponding order.