How can I cancel an order? Kevynn - Customer Service Manager March 08, 2023 22:29 Updated As long as your order hasn’t shipped, you can email us at info@CBDfx.com or call 1-888-991-7471 for assistance. Unfortunately, we cannot guarantee that we will be able to cancel your order. Related articles How do I track my order? There’s a charge on my card but I didn’t receive an order confirmation email. CBDfx Order Processing Time My tracking number says “delivered” but I haven’t received my package. How Does the 60-Day Guarantee Work? Comments 0 comments Article is closed for comments.