How can I cancel an order? Stephanie Customer Service Associate March 16, 2021 22:02 Updated As long as your order hasn’t shipped, you can email us at info@CBDfx.com or call 1-888-991-7471 for help with order cancellation. Related articles How do I track my order? There’s a charge on my card but I didn’t receive an order confirmation email. My tracking number says “delivered” but I haven’t received my package. How do I turn on my Vape Kit? Troubleshooting tips & tricks for the CBDfx Vape Kit Comments 0 comments Article is closed for comments.