How can I cancel an order? Stephanie Customer Service Associate March 16, 2021 22:02 Updated As long as your order hasn’t shipped, you can email us at info@CBDfx.com or call 1-888-991-7471 for help with order cancellation. Related articles How do I track my order? My tracking number says “delivered” but I haven’t received my package. There’s a charge on my card but I didn’t receive an order confirmation email. Why did I get an email stating I still have items in my cart after ordering? How do I turn on my Vape Kit? Comments 0 comments Article is closed for comments.